Last updated November 7, 2026
1. What this agreement covers
This agreement is between Digital Drop Media (“DDM,” “we”) and the person or practice that buys a website package (“you”). It applies to the package you choose at checkout: Essentials (up to 5 pages), Grow (up to 8 pages) or Thrive (up to 12 pages). By ticking the checkbox and paying, you agree to these terms.
2. Price and payment
Essentials is $800, Grow is $1,600 and Thrive is $2,800. You pay 50% at checkout as a deposit. The remaining 50% is due when your preview is ready, before launch. We launch your site once the full amount is paid.
3. Timeline
We aim to have your site live in 2 weeks (Essentials), 3 weeks (Grow) or 4 weeks (Thrive), counted from the day we receive everything we need from you, including text, images and logos. If content arrives late, the timeline moves back by the same amount.
4. Revisions
Essentials includes 2 rounds of revisions. Grow and Thrive include 3. A round is one consolidated set of changes. If you need more, we will quote you before doing the extra work.
5. Your content and patient information
You are responsible for the content you give us and for having the right to use it. Please do not send us patient health information. DDM builds websites. We do not provide legal or HIPAA compliance services, and you are responsible for how your practice uses forms, booking tools and other features on your site.
6. Design guarantee and refunds
If you do not love the first design we show you, tell us before you approve it and we will refund your deposit in full. Once you approve the design, the work is final and non-refundable.
7. Care plan
After launch, a monthly care plan covers hosting, security updates and small content edits. It costs $49 per month (Essentials), $79 (Grow) or $149 (Thrive) and starts at launch. There is a 3-month minimum, after which you may cancel at any time before your next billing date.
8. Ownership
Once you have paid in full, you own the content and the finished design we deliver. Third-party platforms, fonts and tools used to build your site stay under their own licenses and terms. We may show your finished site in our portfolio unless you ask us not to.
9. Limits on our responsibility
We cannot guarantee specific results such as search rankings, traffic or new patients. To the extent the law allows, our total responsibility to you under this agreement is limited to the amount you have paid us.
10. Governing law and contact
This agreement is governed by the laws of the State of Alabama. Questions about these terms? Contact us through digitaldropmedia.co.